❓ FAQ – Fit & Trend

👋 Welcome to Fit & Trend

Welcome! We want to make your shopping experience as pleasant as possible. To help you find answers quickly, we've compiled the most frequently asked questions.

🛒 Order

• How can I place an order? Select your desired product, add it to your shopping cart and follow the order process until payment.
• Which payment methods are accepted? We accept common payment methods such as credit card, PayPal and instant bank transfer.
• Can I change or cancel my order after placing it? Changes or cancellations are only possible as long as your order has not yet been shipped. Please contact our customer service as soon as possible.

🚚 Delivery & Shipping

• How long does delivery take?
  • Germany: 7–14 working days
  • Europe: 10–20 working days
  • International: 14–31 working days
• How can I track my order? Your tracking number will be uploaded as soon as it's available. You can check your delivery at any time on our [track-your-shipment] page.
• Do you ship internationally? Yes, we ship worldwide. Delivery times vary depending on the region.

🔄 Returns & Exchanges

• Can I return items? Yes, returns are possible up to 30 days after delivery.
• How does the return process work? Please contact our customer service to initiate the return. You will receive all the necessary information and a return form.
• Do I have to pay for return shipping? Generally, the customer pays for return shipping unless the item is damaged or defective upon delivery.

💬 Customer Service

• How can I contact customer service? You can reach us anytime by email or via the contact form on our website. We strive to answer all inquiries within 24 hours.
• Is there a newsletter? Yes! With our newsletter, you'll stay informed about new products, trends, and exclusive offers.

🧾 Other

• Are there any discounts or promotions? We regularly offer discounts and special offers. It's best to subscribe to our newsletter so you don't miss anything.

📩 Any questions?

If your question hasn't been answered here, our team will be happy to help. 👉 Contact us via the [contact form] or send us an email directly – we look forward to assisting you!